WeldMail

Connect an email account

Connect your mailbox so messages sync into WeldMail.

Admin setup

Workspace admins enable WeldMail and allowed providers under Settings → WeldMail before users can connect. If you do not see connect options, ask an admin.


Connect your mailbox

  1. Open Settings from the app rail (or your profile menu).
  2. Go to WeldMail (or Email accounts).
  3. Click Add account or Connect Gmail / Microsoft.
  4. Sign in with the provider and approve access when prompted.
  5. Wait for the initial sync — recent mail appears in WeldMail → Inbox.

Repeat for additional accounts if your workspace allows multiple connections per user.


Choose default send address

If you connected more than one account:

  1. Open WeldMail.
  2. Use the account switcher in the sidebar or header.
  3. Set which address new messages send from in settings or the compose window.

Troubleshooting

IssueWhat to try
OAuth window closes without connectingRetry; ensure pop-ups are allowed
Old mail missingSync may be limited to recent months — check admin sync settings
Send failsVerify the account is still connected in Settings

Next steps

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Overview